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Australia: Cyber-attack on phones expose personal data.

The second-largest telecommunications company in Australia, Optis, reported a cyber-attack that exposed the personal details of customers.

Optus, Australia’s second-largest telecommunications company, reported a cyber attack that exposed customers’ names, dates of birth, phone numbers, and email ids. The company has more than ten million subscribers and claims to have shut down the attack but could not save driver’s licenses and passport numbers.

According to Optus, payment data and account passwords weren’t compromised. The company said it would inform those at risk, but all customers should check their accounts. Kelly Bayer Rosmarin, chief executive of Optus, apologized to its customers on ABC TV.

The company notified the Australian Federal Police due to some “unusual activity” they noticed. Investigators were trying to understand who was accessing the data and why.

Optus said that the information hacked includes customers’:

  • Names
  • Dates of birth
  • Phone numbers
  • Email addresses
  • Residential addresses
  • ID documents like driver’s license or passport numbers.

The company’s website stated that it is working with the Australian Cyber Security Centre to assuage customer risks. They said that although they are not aware of customers having suffered from any harm, they are encouraging customers to analyze their accounts and look for unusual or fraudulent activity and any odd or suspicious-looking notifications.
The company put all customers on high alert as a preventative measure, but customers are now left frustrated and concerned, said Ms. Rosmarin.

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